Privacy Policy
Last revised: January 2026 — Revision 01-A
About This Policy
This Privacy Policy describes how Braken ("we", "us", "our") collects, uses, and protects personal data submitted through the website braken.info, operated from 73 Lafayette Street, New York, NY 10007, United States.
By using this website, you acknowledge the data practices described in this document. If you do not agree with any part of this policy, please discontinue use of the website. This policy applies to all visitors, enquirers, and subscribers of the Braken website.
Braken is committed to responsible data handling. We collect only the data necessary to provide the services described on this website and to respond to enquiries. We do not share personal data with third parties for marketing purposes without explicit consent.
Information We Collect
We collect information in the following categories, depending on how you interact with our website:
When you submit a message through the contact form, we collect your name, email address, selected subject, and message content. This data is used solely to process and respond to your enquiry. It is retained for up to 24 months from the date of submission and is then deleted from our correspondence records.
Our website uses cookies to maintain session integrity and analyse aggregate navigation patterns. Cookie data is processed according to our Cookie Policy. See the Cookie Policy page for a full breakdown of cookie categories and opt-out options.
Standard server log data is automatically collected when you visit any page. This includes your IP address (anonymised after 24 hours), browser type, operating system, referring URL, and pages visited. This data is used for security monitoring and aggregate traffic analysis only.
How We Use Your Information
Personal data collected through this website is used for the following purposes:
- —Responding to contact form submissions and processing documentation requests.
- —Maintaining accurate internal correspondence records for a period not exceeding 24 months.
- —Improving website functionality and content quality based on aggregate, anonymised navigation data.
- —Ensuring website security and preventing fraudulent or automated access.
- —Complying with applicable legal and regulatory obligations under United States law.
We do not use your personal data to build marketing profiles, serve targeted advertising, or sell data to third-party data brokers. No automated profiling or decision-making processes are applied to individually identifiable data collected through this website.
Third-Party Data Sharing
Braken does not sell, rent, or trade personal data. Limited data sharing occurs only in the following circumstances:
- —Hosting and infrastructure providers — Our website is hosted on servers in the United States. Hosting providers process server log data under contractual data-processing agreements and are not permitted to use that data for their own purposes.
- —Analytics services — Aggregate, anonymised navigation data may be processed by third-party analytics tools. Individual identifiers are not shared with analytics providers.
- —Legal requirements — Personal data may be disclosed to law enforcement or regulatory authorities if required by valid legal process under applicable United States law.
Data Subject Rights
Depending on your jurisdiction and applicable law, you may have rights in relation to your personal data, including:
- —The right to access the personal data we hold about you.
- —The right to request correction of inaccurate data.
- —The right to request deletion of your personal data, subject to our legal retention obligations.
- —The right to withdraw consent to data processing where processing is based on consent.
- —California residents: rights under the California Consumer Privacy Act (CCPA) including the right to know and the right to opt out of sharing (we do not sell personal data).
To exercise any of these rights, please contact us in writing at [email protected] or by post to 73 Lafayette Street, New York, NY 10007, United States. We will respond within 30 calendar days.
Security Measures
This website uses HTTPS encryption for all data transmitted between your browser and our server. Contact form submissions are transmitted over encrypted connections. Server infrastructure is maintained with access controls limiting data access to authorised personnel only.
No method of electronic transmission or storage is 100% secure. While we apply appropriate technical measures, we cannot guarantee absolute security of data transmitted to our website. In the event of a data breach affecting your rights or interests, we will notify affected individuals as required by applicable law.
Changes to This Policy
This Privacy Policy may be revised periodically to reflect changes in our data practices or applicable law. The revision date at the top of this document will be updated whenever material changes are made. Continued use of the website following publication of a revised policy constitutes acceptance of the updated terms.
For questions regarding this Privacy Policy or our data handling practices, contact us at [email protected].
Braken products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories. Ingredient profiles in Braken supplements are selected based on published nutritional research and undergo independent batch verification for quality and labelling accuracy.